Updated at 7:32 p.m. ET
The head of the U.S. Postal Service promised Friday to make the organization more efficient and more financially stable, but his remarks may do little to quell fears that the post office's cost-cutting measures will hurt service during the coronavirus pandemic.
"We are at the beginning of a transformative process," Louis DeJoy said in his first public remarks since becoming postmaster general. "Our goal is to change and improve the Postal Service to better serve the American public, and I am excited about the opportunities ahead."