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Facebook Confronts Role In Providing Entrepreneurs Access To Online World

For some users, the platform is more important than having a driver's license. They use Facebook to make a living, but they find the rules change often, and the company boots people out without a clear reason or appeals process. As CEO Mark Zuckerberg undertakes his Middle America tour this year, he may have the opportunity to confront the realities of Facebook's economic impact on others.

Copyright 2021 NPR. To see more, visit https://www.npr.org.

Aarti Shahani is a correspondent for NPR. Based in Silicon Valley, she covers the biggest companies on earth. She is also an author. Her first book, Here We Are: American Dreams, American Nightmares (out Oct. 1, 2019), is about the extreme ups and downs her family encountered as immigrants in the U.S. Before journalism, Shahani was a community organizer in her native New York City, helping prisoners and families facing deportation. Even if it looks like she keeps changing careers, she's always doing the same thing: telling stories that matter.