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"Clearly our policies broke down," Oscar Munoz told the House Transportation Committee regarding an incident in which a passenger was dragged off a flight.
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A Kentucky doctor who was dragged off a United flight after he refused to give up his seat to crew members has reached a settlement with the airline for…
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David Dao, the 69-year-old doctor dragged off a United Express flight on Sunday night, is still recovering from his injuries, according to his attorney, who said there will "probably" be a lawsuit.
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An annual study gives airlines the highest scores for quality in the 26 years the ratings have been compiled. But the ratings don't fully reflect the experience of the American air traveler.
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Videos show a man on an overbooked flight wrenched from his seat and dragged down the aisle, to other passengers' horror. United's CEO apologized for having to "re-accommodate these customers."
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A woman live-tweeted in disbelief on Sunday as two young girls were turned away for wearing leggings. Why? United, like many airlines, has an enforced dress code for people flying on "buddy passes."
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Kentucky is the first state showcased in United Airlines’ onboard magazine. The 32-page special section called Hemispheres details Kentucky’s economic…