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The bank blamed "high volumes" for the outage on its online banking site, but said the issue does not affect the actual deposits of the stimulus checks.
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Meanwhile, the unemployment rate dipped to 6.2% last month as the winter wave of coronavirus infections eased.
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The employees' alleged actions were outside of their work responsibilities and do not involve Wells Fargo's customers, the company said. The bank says it's cooperating with law enforcement.
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Equifax's former CEO Richard Smith and Wells Fargo CEO Tim Sloan both said "sorry" for the harm their companies have inflicted on consumers. But lawmakers scolded them in two different hearings.
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An outside review discovered that 1.4 million more potentially unauthorized accounts were opened between January 2009 and September 2016.